How to get help A-Z


Accident and Emergency.  If you are in urgent need of support or have suicidal thoughts, the Accident and Emergency department will be able to provide:

  • Assessment
  • Medication
  • Referral


Emergency GP appointments/Out of Hours appointments can be made. This service allows access to medication and referrals to other services. To find out about appointments in your area:

  •  Google ‘Out of hours GP in x’ (give your location).
  • Alternatively, your GP surgery will usually provide an answer phone message advising you of whom to contact in an emergency, together with other useful telephone numbers.


Listening and Emotional Support Services

This is an extract from the Mind website:

Listening and emotional support services
Listening services can help you talk through your emotions and give you confidential, non-judgemental support. With many listening services, the person you speak to will let you talk through your problems for as long as you need.

When can they help?
If you’re really struggling with difficult feelings right now and need to talk to someone immediately, but you aren’t ready or able to access emergency support.

Who can I call?
Samaritans. Samaritans are open 24 hours a day, 365 days a year, to listen to anything that is upsetting you, including intrusive thoughts and difficult thoughts of suicide and self-harm. Their national freephone number is 116 123, or you can email Samaritans also offer a Welsh Language Line on 0300 123 3011 (from 7pm–11pm only, seven days a week).

SANEline. SANEline offers emotional support and information from 6pm–11pm, 365 days a year. Their national number is 0300 304 7000.

The Silver Line. If you’re an older person (over the age of 55), the Silver Line is there 24 hours a day, 365 days a year to provide information, support and friendship. You can call them from anywhere in the UK on 0800 4 70 80 90 (freephone).

CALM. If you’re a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (CALM) is there to support you. They’re open from 5pm–midnight, 365 days a year. Their national number is 0800 58 58 58, and they also have a webchat service if you’re not comfortable talking on the phone.

Nightline. If you are a student, you can look at the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

Switchboard, the LGBT+ helpline. If you identify as gay, lesbian, bisexual or transgender, Switchboard is available from 10am–11pm, 365 days a year, to listen to any problems you’re having. Phone operators all identify as LGBT+. Their national number is 0300 330 0630, or you can email

C.A.L.L. If you live in Wales, you can contact the Community Advice and Listening Line (C.A.L.L). for a confidential listening and support service. Their number is 0800 123 737 or you can text ‘help’ to 81066.


See Emergency GP


Support Group  have around 110 registered groups across England. Groups vary considerably in how often they meet, how long they meet for and what they do. Some meet for information, mutual support and to share experiences, whilst others offer activities such as art, music, sport and leisure pursuits. Group members decide
for themselves what their group will do.




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